How to change my profile picture & avatar

If you want to change your profile picture and avatar while playing, check the top left corner of your game and tap on the portrait. In the ...

Keep your account information safe!

Next Games employees will never require any kind of password or pin code from you, nor ask you for your AppleID, Game Center, Google Account...

Why does the game ask for read/write permissions?

The game might ask you to give read/write permissions and allow to access your photos, media, and files. This is only needed to save your ga...

Why does the game require my location information?

The Walking Dead: Our World is a location-based game.Since most of the game features are based on your real-time location, the game can'...

Player Naming Advice

Here are some important things to consider when picking a name.It can be tempting to want to use your real name, but for the sake of your pe...

How do I save my game? (Android)

You can save your game by connecting it to a Google Play account.Google Play supports only one save game per account and trying to use mult...

How do I save my game? (Apple)

You can save your game by connecting it to a Game Center account, regardless of your iOS version. Game Center supports only one save game pe...

I lost my game!

You are able to recover your account using Game Center or Google Play account in case you have deleted the application or you are transferri...

I lost my progress in the game!

If the resources you have collected disappeared or if your upgrade hasn’t gone through, then it might be that you have experienced a small r...

Can I play on more than one device? (Android)

Once you have your game connected to your Google Play account, you can use this account to load your saved progress on another device that s...

Can I play on more than one device? (Apple)

Once you have your game connected to your Game Center account, you can use this account to load your saved progress on another Apple device....

Modified Requirements for Name Changes

Modified Requirements for Name ChangesWe’ve listened to your feedback that some times you would like the ability to change your player name ...

Portrait Collection

Portrait CollectionA Portrait Collection feature is being added to the game!You will now be able to select a separate Portrait (player profi...