The Walking Dead Our World always requires you to confirm a purchase. All purchases that have been processed and have their items delivered to your game are final.

All monetary transactions are handled and monitored by Apple iTunes and Google Play. In case of accidental or unauthorised purchases, please contact Apple iTunes or Google Support for further help.

In case of technical problems with receiving the purchased item(s), please contact us through the in-game Help describing your issue and with your purchase receipt attached.