Billing
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Why do prices change in different countries?
Sometimes vendors like Apple and Google Play make adjustments to app prices in specific markets. This is often due to, for example, exchange...
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Didn't get my purchase (iOS)
Sometimes your purchase may take a while longer to arrive on your account. This is often due to a delay along the road between your credit c...
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Disable in-app purchases (Android)
If you want your device to request a password for every purchase you make, follow these steps: Open the Google Play Store appTap Menu > S...
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Didn't get my purchase (Android)
Sometimes your purchase may take a while longer to arrive on your account. This is often due to a delay along the road between your credit c...
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Disable in-app purchases (iOS)
If you want to disable the in-app purchases on your device, follow these steps: Go to your device's Settings > General > Restrictions ...
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Can't make purchases (iOS)
If you experience trouble making a purchase, please follow the steps below: Make sure your in-app purchases are enabled. Settings > Gener...
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Can't make purchases (Android)
If you experience trouble making a purchase, follow the steps below: Make sure in-app purchase options are set correctly on your device. Pla...
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Where's my purchase history and receipts? (Android)
Any purchases you make in Stranger Things: Puzzle Tales are handled via Google Play and as such Next Games assumes no responsibility for the...
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Where's my purchase history and receipts? (iOS)
Any purchases you make in Stranger Things: Puzzle Tales are handled via iTunes and as such Next Games assumes no responsibility for the proc...
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Refund Policy
Stranger Things: Puzzle Tales always requires you to confirm a purchase. All purchases that have been processed and have their items deliver...
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