Why do prices change in different countries?

Sometimes vendors like Apple and Google Play make adjustments to app prices in specific markets. This is often due to, for example, exchange...

Didn't get my purchase (iOS)

Sometimes your purchase may take a while longer to arrive on your account. This is often due to a delay along the road between your credit c...

Disable in-app purchases (Android)

If you want your device to request a password for every purchase you make, follow these steps: Open the Google Play Store appTap Menu > S...

Didn't get my purchase (Android)

Sometimes your purchase may take a while longer to arrive on your account. This is often due to a delay along the road between your credit c...

Disable in-app purchases (iOS)

If you want to disable the in-app purchases on your device, follow these steps: Go to your device's Settings > General > Restrictions ...

Can't make purchases (iOS)

If you experience trouble making a purchase, please follow the steps below: Make sure your in-app purchases are enabled. Settings > Gener...

Can't make purchases (Android)

If you experience trouble making a purchase, follow the steps below: Make sure in-app purchase options are set correctly on your device. Pla...

Where's my purchase history and receipts? (Android)

Any purchases you make in Stranger Things: Puzzle Tales are handled via Google Play and as such Next Games assumes no responsibility for the...

Where's my purchase history and receipts? (iOS)

Any purchases you make in Stranger Things: Puzzle Tales are handled via iTunes and as such Next Games assumes no responsibility for the proc...

Refund Policy

Stranger Things: Puzzle Tales always requires you to confirm a purchase. All purchases that have been processed and have their items deliver...