Hi, how can we help you?

Our World: Sunset Announcement

When will the game close?

Why is the game closing?

Our World Official Forum!

Which platforms is The Walking Dead: Our World available on?

In-game News Improvement: Events Duration

Follow Our World on social media!

Contact us

Report a location

How to change my profile picture & avatar

Keep your account information safe!

Why does the game ask for read/write permissions?

Survivor Masters Series - Intro

Survivor Masters Series - Landing Page

Survivor Masters Series - Structure

How do I level up?

Changing your Companion or weapon

How do I walk?

Heroes and Companions

Hero classes

Weapon types

What are Groups?

Creating a Group

Joining or leaving a Group

Why does my map look different?

Extending Your Flares

Jump from Flare to Flare

Connection issues

Crashing, freezing, or lagging in the game (Android)

Crashing, freezing, or lagging in the game (Apple)

Minimum requirements to play (Android)

Minimum requirements to play (iOS)

Not designed for tablets

Why do prices change in different countries?

Terms of Use

Privacy Policy

Third Party Licenses