Hi, how can we help you?
Connection issues
Connection & Performance
Crashing, freezing, or lagging in the game (Android)
How to allow location access (and fix error 200)
Contact us
Contact us & Community
Our World Official Forum!
Hot Topics
I lost my game!
Account
Our World: Sunset Announcement
When will the game close?
Why is the game closing?
More
Which platforms is The Walking Dead: Our World available on?
In-game News Improvement: Events Duration
Follow Our World on social media!
Report a location
How to change my profile picture & avatar
Keep your account information safe!
Why does the game ask for read/write permissions?
Survivor Masters Series - Intro
Survivor Masters Series - Landing Page
Survivor Masters Series - Structure
How do I level up?
Changing your Companion or weapon
How do I walk?
Heroes and Companions
Hero classes
Weapon types
What are Groups?
Creating a Group
Joining or leaving a Group
Why does my map look different?
Extending Your Flares
Jump from Flare to Flare
Crashing, freezing, or lagging in the game (Apple)
Minimum requirements to play (Android)
Minimum requirements to play (iOS)
Not designed for tablets
Why do prices change in different countries?
Terms of Use
Privacy Policy
Third Party Licenses
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